To view Product Safety RECALL notice click here
Please use the form below to claim your no-charge replacement ball joints. Once the replaced ball joint product has been reinstalled, you can then claim reimbursement of any installation costs using this form. Nothing is more important to us than the safety of our customers.
We are voluntarily recalling, effective immediately, the Part Number BJ3841HD (G17 to H19 batches) ball joint supplied separately and assembled into the following Blackhawk Upper Control Arms UCA3841T (compatible with Toyota Landcruiser 200 Series), UCA3841F (compatible with Toyota FJ Cruiser & Prado 150 Series), UCA3841H (compatible with Toyota Landcruiser 100 Series), and UCA3841P (compatible with Toyota Prado 120 Series).
Affected products have a batch code of 3841HD-G17K to 3841HD-H19K inclusive and were sold from July 2017 to August 2019 by Specialist Wholesalers Pty Ltd, trading as Roadsafe.
Customers affected should fill in the form below to claim their no-charge replacement ball joints.
If the affected product has not been fitted or installed on a vehicle, return the product to your place of purchase for a full refund. Scroll down to view Frequently Asked Questions about this Ball Joint replacement program.
Need help? Contact credits@roadsafe.com.au.